HyraSpace Privacy Policy

This Privacy Policy describes detaily about how HyraSpace collect, use, process, and disclose your information, in conjunction with your access to and use of the HyraSpace site and the Payment. This Privacy Policy also applies to the Payment Services provided to you by HyraSpace Payments pursuant to the Payments Terms of Service. When using the Payment Services, you will be also providing your information, including personal information, to one or more HyraSpace Payments entities, which will also be the Data Controller of your information related to the Payment Services, generally depending on your Country of Residence.

1. INFORMATION WE COLLECT

There are three general categories of information we collect.

1.1 Information You Give to Us.

1.1.1 Information that is necessary for the use of the HyraSpace Platform

HyraSpace collects the user’s personal information when you use the HyraSpace site.This information is necessary for the adequate performance of the contract between you and site and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

Account Information - When you sign up for an HyraSpace Account, we require certain information such as your first name, last name, email address, and date of birth.
Profile and Listing Information - Your additional informations like your address, phone number and profile picture will be asked by HyraSpace Platform while booking and listing.
Payment Information - In Order to facilitate the processing of payments while booking and listing a property in HyraSpace platform, financial informations are required that includes your bank account or credit card information.

2. SECURITY

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your HyraSpace Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your HyraSpace Account, please contact us through [email protected].

3. CHANGES TO THIS PRIVACY POLICY

HyraSpace reserves the right to modify this Privacy Policy at any time in accordance with this provision. The modified and revised Privacy Policy will be updated on the HyraSpace Platform. The HyraSpace will also provide you with notice of the modification by email at least thirty days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account or else it will be effective, your continued access to or use of the HyraSpace Platform will be subject to the revised Privacy Policy.

4. CONTACT US

If you have any questions or complaints about this Privacy Policy or HyraSpace’s information handling practices, you may email us or contact us on [email protected].

Guest Cancellation Timeline	Guest Refund	Host Payout
Cancel Booking up to 24 hours prior to booking start time	100% Minus Service Fee	0%
Cancel Booking less than 24 hours prior to booking start time	Non refundable	100% Minus Host Fee

Guest Cancellation Timeline	Guest Refund	Host Payout
Cancellation is submitted up to 7 days prior to booking start time	100% Minus Service Fee	0%
Cancellation is submitted within 7 days prior to booking start time	50% Minus Service Fee	50% Minus Host Fee
Cancel Booking less than 24 hours prior to booking start time	Non refundable	100% Minus Host Fee

Guest Cancellation Timeline	Guest Refund	Host Payout
Cancellation is submitted up to 30 days prior to booking start time	100% Minus Service Fee	0%
Cancellation is submitted within 30 - 7 days prior to booking start time	50% Minus Service Fee	50% Minus Host Fee
Cancellation is submitted less than 7 calendar days prior to booking start time	Non refundable	100% Minus Host Fee